Re-Opening 2021

Compass Theatre, Ickenham and the Beck Theatre, Hayes are both open again for the autumn / winter 2021 season. Compass asks visitors to wear masks and wrap-up warmly, as external doors may be open to increase ventilation. Winston Churchill Theatre, Ruislip continues to offer vaccinations until further notice. Compass Box Office counter opens Tue-Fri 12-5pm, Sat 10am-1pm and 45 mins before a show.

Tickets : 01895 250615 | boxoffice@hgfl.org.uk
Venue Hire: 01895 277643 | artsvenues@hillingdon.gov.uk

Ticketing Your Event

 

Hillingdon Box Office sells tickets for all events at Compass Theatre as well as more and more for events at the Manor Farm Site’s Great Barn, Winston Churchill Theatre and other venues.

Online...

Your audience can book 24hrs online via a page dedicated to your show or event on our website, and / or a direct hyperlink link that you can email to your potential audiences or feature on your own website. There are no booking fees to pay and customers are sent an email confirming what they've booked and asking them to collect their tickets on the way in to see the show.

Over the phone...

Your audience can book by calling 01895 250615. There are no booking fees to pay when customers book over the telephone. Telephone bookers can choose their seats and have the option to either collect their tickets on the way in to see the show or to have them emailed as e-tickets, which can either be printed out and brought with you to show our ushers on the door, or shown to them on a device screen.

In person...

For events we are selling tickets for, we offer a full counter service from 45 minutes before the start of the event and, with volunteer support Tue-Fri afternoons and Saturday mornings. Subject to availability, we can can reserve tickets unpaid for up to 5 working days (excluding the day of the show itself). All unpaid reservations are released on the day of the show for general sale.

Events not in Hillingdon Theatres' venues

We also offer this service to events in Hillingdon, not taking place in a Hillingdon Theatres' venue. For these we arrange a cut-off point with you, where advance booking stops and we hand over all pre-booked tickets awaiting collection to your own box office, so customers can collect from you on the door, and you can sell what ever tickets remain.

Going on sale…

To go on sale we need the following;

  • Title of event

  • Name of group presenting the event

  • Date/s and start time/s

  • Venue
  • Prices and any concessions to be offered*

  • A single line or phrase description of your event

  • A longer description of your event (excluding the information above)

  • A JPEG image to illustrate the event that you have all relevant permissions to use

Concessions

You are not obliged to offer any concessions, offers or discounts.   Where offered, concessions commonly include discounts for those under 16s, over 60s, registered disabled, in full time education or job seekers.

What it will cost...

We take a commission (currently 8.7% + vat ) on the tickets we sell and any tickets we print off for you to sell yourselves, incur a small per ticket charge to cover the cost of ticket stock. There is a minimum charge for ticketing 'free' events. Within 2 to 3 weeks of your event finishing, your ticket income less commission and vat is then either returned to you by BACS or taken off any outstanding hire charges owed at the time.

Fjóla Stenning

Box Office and Audience Development Manager

Hillingdon Theatres

London Borough of Hillingdon

fstenning@hillingdon.gov.uk

07930 268686

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